In the world of app development, there is no such
thing as one data solution fitting all, which is why we provide an SLA for clients who opt for our High Volume package.
This provides you with complete peace of mind that your in-demand app is backed up by a 4-- 8 hours response time from a fully
qualified engineer should it be required.
And if we can’t fix the problem within 24 hours then we’ll be sure to refund you for 24 hours’ service for every 60 minutes of lost
connection thereafter, this can be up to a value equal to your monthly subscription charge.